WORK
Projects
Official projects I have been involved with, and passion projects I am building.
Official Projects
Lloyds Banking Group
Gen BI Initiative
Product Owner for Gen BI in the AI Centre of Excellence: replacing manual reports with reporting colleagues can question in plain English, supporting use cases for four business areas, and moving recurring requests to self-serve answers.
Aug 2023 – Present
Dyson
CleanTrace — First AR Product
Led end-to-end development of Dyson's first in-home Augmented Reality cleaning guidance tool. International assignment across Singapore, Malaysia, and China bridging cross-cultural UX, hardware, and software teams.
Sep 2022 – Aug 2023
Sony Interactive Entertainment · Client engagement
ITSM and ServiceNow for the PS5 launch
Product Owner for ITSM and ServiceNow enhancements in the run-up to the PlayStation 5 launch: planned the work to the launch timeline and refined epics and stories for automation testing and QA.
Apr 2020 – Apr 2021
Passion Projects
AI Health Companion
A concept study for a wellness product combining AI-guided exercise, real-time posture feedback and culturally relevant nutrition. Personas are hypothetical; nothing has been built or tested.
Google Maps Product Teardown
A deep-dive PM analysis of Google Maps — competitive moat, monetisation flywheel, Local Guides ecosystem, Gemini integration, and three feature proposals with RICE prioritisation.
PromptLab
Open-source Python CLI that scores prompts across 12 dimensions, suggests improved variants and compares their outputs on generated test cases: a starting point for review, not proof of real-world quality.